On 27 July 1984,Information Technology Center (ITC), formerly the Information Systems Education Center (ISEC), was established under the collaboration between the National Institute of Development Administration (NIDA) and IBM (Thailand) Co., Ltd. The original aim of the Office’s inception was to create qualified computer scientists to serve both public and private sectors. Five years later in 1990, ITC was elevated from its initial status of a Center to the level of Information Systems Education Office. Nonetheless, ITC is still its catchy acronym.
In 1992, in order to enhance its graduate students’ potential in computer, NIDA entrusted ITC to offer the course: ISEC400 Fundamentals of Computer to students of all graduate schools. The assignment augmented pedagogical workload on the Office. This heavy load had continued until the second semester of the academic year 2007. Moreover, in the academic year 2005, ITC started to offer the course: ISEC800 Information Technology (IT) Systems with Computer to doctoral students of the Graduate School of Public Administration.
In 1998, ITC received NIDA’s assent to provision of the program “Post-baccalaureate Certificate in IT System Development.” This course was offered for two major rationales. The first purpose was to cultivate qualified personnel who could develop application systems for use in entrepreneurship of all organizations including private business sectors, state enterprises, and government agencies. Second, these IT graduates would be adequately prepared to keep up with growing requirement for IT personnel of the country.
In 2003, ITC in cooperation with the Graduate School of Business Administration was approved to offer the program: “Master of Science in Information Technology (IT) Management.” This program strived for proper integration of administrative and information-technological science. This new program was considered a great move of educational adjustment in an attempt to cope with the emergence of cutting-edge technologies and to fulfill technological demand of numerous organizations and the country at large. Unfortunately, in the second semester of the academic year 2006, the “Master of Science in IT Management” program ceased to admit students. Until 2009, there were seven classes and 56 Master’s graduates.
On 1 November 2004, NIDA issued an Order No. 754/2004 to transfer all tasks of the Technology Center and the Information for Management Center, as well as audio-visual duties of the Academic Service Division into the sole responsibility of ITC. Note that the Order was given in an endeavor to promote unity of IT missions throughout the entire NIDA.
On 1 September 2008, NIDA issued an Announcement on “Work Unit Separation in the Presidential Office of NIDA.” This Announcement made the Sound and Electronics Section as well as the Still Picture and Television Section to be under supervision of the Audio-Visual Working Group in the Central Division, the Presidential Office as of 1 December 2008. Additionally, in order to well equip the Institute’s graduate students with standard computer aptitude, ITC was assigned to prepare and provide these students with the computer proficiency test series four times a year.
In 2009, ITC was responsible for information and communication technology of the whole Institute. By this means, ITC developed and maintained IT systems to work units all over NIDA and its community. Also, ITC was entrusted with other IT-related tasks including maintenance of IT systems for education quality assurance, e-office-related work systems, and e-learning systems. In order to perform its tasks to appropriately suit current situations, ITC accordingly adjusted its structure and separated its work units for complete clarity in management and great efficiency and productivity in fulfilling demand for IT services of the entire Institution. Since then, ITC has been divided its structure into two key parts as follows:
01 IT Service Department: This work unit assumes full responsibility for information technology of NIDA. It also takes due care of, develop, and maintain information technology systems for all other NIDA work units. The Department is further divided into five working groups which are 1) Infrastructure, 2) IT System Development, 3) Computer Service, 4) Technology Innovative, and 5) Academic Service.
02 Secretariat Office: This work unit supports IT service line and is divided into two teams: 1) Management & Administration and 2) Planning & Development.
On 21 April 2012, the name of the center was changed to Information Technology Center (ITC).
Philosophy and Commitment
Information Technology Center is intended to provide information technology services to support NIDA in accomplishing the institutional mission.
Our vision is to become the Information and Communication Technology service provider with a high standard of exercise.
Our mission is articulated as follow:
1. Offer IT services to all NIDA’s faculty members, students, and staff members in order to achieve the Institute’s mission in a velvety and efficient fashion.
2. Timely develop adaptive, reliable, high quality software systems for supporting and managing academic learning, teaching and administrative activities of the institution.
3. Develop full potential of graduate students’ computer proficiency in terms of computer and related program applications.
4. Organize a vast variety of computer and IT training to NIDA personnel from the user up to the management level.
5. Provide the general public with computer and IT services such as analytical studies, system layout, IT planning, etc.
6. Provide services and support the academic mission on aspects of fostering art and culture in an integral way.
The Office is keen to emphasize the five services (5S) below.
SERVICE-MINDEDNESS means “Excellent service with a willingness to help.”
SMARTNESS means “Righteous action with profound knowledge.”
SMOOTHNESS means “Smoothness and no impediment in professional operation.”
SECUREMENT means “Security and safety.”
SPEEDINESS means “Timeliness to requirements.”